Do you love the outdoors and enjoy helping other people get out into nature? If so, we want you! Allegheny Outfitters is now accepting applications for several full and part-time positions at our new outdoor gear store and trip planning center in downtown Warren (opens March 12); and for summer positions at our canoe and kayak liveries on the Allegheny River. Perks include generous gear and merchandise discounts; professional growth and development opportunities; and working with a fun group of folks who appreciate you! Past successful applicants have been teachers, writers, accountants, college students, retirees and general health nuts trying to feed their addiction to the outdoors. Position descriptions are below. To apply, email a cover letter and resume to info@alleghenyoutfitters.com, or send to: Allegheny Outfitters, 10074 Route 62, Tidioute, PA 16351. No phone calls please.
CUSTOMER SERVICE SPECIALIST – OUTDOOR STORE
Allegheny Outfitters is known for its friendly and knowledgeable staff. The ideal candidate for this position will be good at running a cash register and doing related paperwork; be passionate about the outdoors and motivated to learn about the equipment that helps people get out into the wild; have excellent listening and communication skills; and take pride in helping customers of all skill levels and abilities find the right gear for their adventure.
Specific responsibilities include:
• Supports customers by responding to product, and service questions, general inquiries and customer feedback
• Processes purchase, service and return transactions at the register
• Collect payment for goods, make change and distribute receipts
• Identify, research, and resolve customer issues
• Supports Retail Store Pick-Up (RSPU) by assisting with the receipt of product from truck and processing customer pick-up.
• Performs unique transactions such as special orders, Outdoor School and workshop sign-ups, special ticket sales, and store mail-outs.
• Processes damaged goods according to store policy. This may involve tagging, moving and/or re-pricing the item
• Informs customers of repair options and completes repair processing.
• Maintains and stocks work area
Requirements:
• Previous cashiering experience
• Have a strong interest in the outdoors (preferred)
• Previous customer service experience (preferred)
• Effective communication skills
• Ability to adhere to company policies and procedures
• Availability to work a flexible schedule based on business needs, including evenings and weekends
Other:
Hiring: March 2011; interviews before that.
How many positions: 2-3
Pay: $8 to $10/hr
Full or part-time: Both
MANAGER -- CANOE & KAYAK LIVERY
Every year Allegheny Outfitters helps thousands of people plan and execute paddling trips on the Allegheny River. Our livery managers help oversee our two busy livery operations. The ideal candidate for this job is highly capable, self-motivated and thrives in a hectic environment. A strong work ethic, a friendly, fair nature and a good sense of humor are a must.
Specific responsibilities include:
- Scheduling employees
- Handling reservations and cancellations
- Running register, processing customer liability paperwork, re-stocking livery products
- Checking equipment and reporting things that needs fixed
- Manning livery on busy weekends
- Informing customers about new store
Requirements:
• Demonstrated ability to lead effectively.
• Outstanding organization and communication skills.
• Ability to adhere to company policies and procedures.
• Availability to work a flexible schedule based on business needs, including evenings and weekends.
• Ability to work as a team player in a fast-paced environment. Always searching for smarter ways to get the job done. Never losing sight of the big picture while focusing on the details.
Other:
Hiring: May 2011; interviews before that.
How many positions: 2
Pay: $9 to $12/hr
Part-time, possible full-time
DRIVER – CANOE & KAYAK LIVERY
Allegheny Outfitters helps thousands of people plan and execute paddling trips on the Allegheny River every year. Our drivers help get all these folks to their starting and ending points in a timely and safe fashion. The ideal person for this job will be an excellent driver; able to lift heavy equipment or awkward equipment; able to work in a fast-paced, physical environment; have excellent communication skills; and be knowledgeable about the river and enjoy helping others learn more about it.
Specific responsibilities include:
• Make sure canoes and kayaks are secured properly on trailers.
• Make sure paddles and life vests are loaded in vans prior to departure.
• Get customers to and from their destination in a timely and safe manner.
• Review basic water safety with paddlers at the start of their trip.
• Make sure all children are wearing lifejackets.
• Check trailers, oil, water and gas in van prior to shift and log changes.
• Regularly check vehicle gauges when driving; report any problems.
• Identify, research, and resolve customer issues.
• Stock brochures in van.
• Periodically answer phones, take reservations and run cash register.
Requirements:
• Must be 21 years old with clean driving record.
• First aid skills and CPR preferred (can be completed through AO).
• Physically able to lift, move and load canoes and kayaks on trailers along with other equipment.
• Must be willing to learn about and paddle on the Allegheny River.
• Previous customer service experience (preferred).
• Effective communication skills.
• Ability to adhere to company policies and procedures.
• Availability to work a flexible schedule based on business needs, including evenings and weekends.
• Ability to work as a team player in a fast-paced environment. Always searching for smarter ways to get the job done. Never losing sight of the big picture while focusing on the details.
Other:
Hiring: May 2011; interviews before that.
How many positions: 4-5
Pay: $8-9/hr
Part-time
CANOE/KAYAK HANDLER
Every year thousands of people depend on Allegheny Outfitters to help them get out onto the Allegheny River in a way that is safe and fun. Our boat handlers play an important support role during our busy summer season, helping keep the liveries running smoothly and our equipment and grounds looking nice. The ideal candidate for this job will be a hard worker, a team-player and friendly.
Specific responsibilities include:
• Launch and unload canoes and greet paddlers
• Cleaning the vehicles. Includes taking all trash out, cleaning dashboards and windows, and vacuuming.
• Weed-eating
• Cleaning lifejackets
• Cleaning canoes and kayaks
• Check trailers, oil, water and gas in van prior to shift and log changes
• Stock brochures in van
Requirements:
• Positive attitude!
• Excellent customer service
• First aid skills and CPR preferred (can be completed through AO)
• Physically able to lift, move and load canoes and kayaks on
• Must be willing to learn about and paddle on the Allegheny River.
• Effective communication skills.
• Ability to adhere to company policies and procedures.
• Availability to work a flexible schedule based on business needs, including evenings and weekends.
• Ability to work as a team player in a fast paced environment. Always searching for smarter ways to get the job done. Never losing sight of the big picture while focusing on the details.
Other:
Hiring: May 2011; interviews before that.
How many positions: 2-3
Pay: $7.25-8/hr
Part-time